Shipping Policy

Shipping policy

Processing:
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped with tracking information.

Shipping:
We strive to ship all orders within 1 to 2 business days of the processing / order date. 

Potential delays to order shipping can be:
1. New launches / drops – High volume moments may result in delays in order fulfillment and shipping.

2. Shipment Services Issues – After package pick-up, delays in orders may be the result of the shipping service provider. These are out of our control, but we will work to assist you in any way we can. 

3. Please note: There could be other delays due to factors not included in this policy, like on-site package theft. We will work to help you in any ways we can. DE FÚT SOCCER CO. is not liable for packages that do not arrive due to carrier loss, damage or theft. Please take that up with the carrier provider you chose.

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

For simple flat rate shipping: To save you money, we offer $7.50 flat rate shipping on orders over 1lb. And free domestic shipping on orders over $75.00. 

Shipping option

Estimated delivery time 

Price

First Class

2 to 5 business days from confirmation of shipment email*

$3.50-8.50

Priority Mail

1 to 3 business days from confirmation of shipment email*

$8.50

Flat Rate - 1lb.
1 to 3 business days from confirmation of shipment email (Priorit Mail)

 

$7.50 

*All estimated times dependent on delivery location

We do not offer express or overnight shipping. 

International Shipping

We offer international shipping via DHL and USPS International to select countries. Destinations and shipping charges for your country and order can be calculated and displayed at checkout prior to payment. 

International shipping may take an indefinite amount of time due to overseas import processes and COVID-19. 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. DE FÚT SOCCER CO. is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at hello@defutsoccer.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

See our Returns & Exchanges Policy page.


If you have any further questions, please don't hesitate to contact us at hello@defutsoccer.com

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